Shipping policy

Shipping Policy

Thank you for shopping with Zion. Below you’ll find important information about how and when your order will be shipped.

Order Processing Time

All orders are processed and shipped within 1–2 business days after your order is placed (excluding weekends and holidays).

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

After your order has been processed and shipped, estimated delivery times at the moment are:

  • Standard Shipping: 2–3 weeks

Shipping times are estimates and may vary depending on your location, carrier delays, customs processing, or high-demand periods.

Shipping Locations

We currently ship to:

  • United States

  • International destinations (where applicable)

International shipping times may vary and can take longer due to customs clearance.

Shipping Delays

While we do our best to meet delivery estimates, we are not responsible for delays caused by:

  • Postal or courier services

  • Customs inspections or clearance

  • Weather conditions

  • Incorrect or incomplete shipping addresses

Tracking Information

Once your order ships, you will receive a tracking number via email. Please allow 24–72 hours for tracking updates to appear.

Address Accuracy

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages

Shalom is not responsible for lost or stolen packages once they are marked as delivered by the carrier. If you believe your package is lost in transit, please contact us and we will do our best to assist.

Questions

If you have any questions about shipping, please contact us at:

📧 ifzionhelp@gmail.com.

Behind the Name

Our Story

Made to spark conversations that matter

We started this Christian shoe brand with one simple realization

sharing our faith shouldn’t feel awkward or forced.

Too often, believers want to talk about God… but don’t know how to start.

We saw the need for something natural something that speaks before you even say a word.

So we created more than just shoes.

We created a conversation starter.

Every design carries meaning.

Every detail points back to Him.

Every step becomes an opportunity to open a door

to talk about faith, purpose, and the gospel.

This isn’t just about what you wear.

It’s about walking boldly in your faith,

and letting your life and even your shoes

lead others to Christ.

Why Do We Do It?

"Here at Zion, Jesus is my why.

Jesus changed my life and gave me purpose. That is why I started Zion, because Jesus loves me and has called me to use the skills and talents that He has blessed me with for His glory.

Friend, Jesus died for you. He died so that you could experience life in Him. He has given you skills and talents and more importantly, a purpose."

- Edan (Owner and Founder)

OUR GOAL

At Zion, we design products with the goal that they are worn everywhere. Our focus is on comfort and purpose. Every product has a deep meaning behind it and is designed for maximum comfort and lasting use.